CCR&R Resource and Referral Policies
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Child Care and Development Council of Oswego County Child Care Resource and Referral (CCR&R) Policies |
Referral Fee Policy
Child Care & Development Council of Oswego County does not charge a fee for its referral and/or parent consultant services. Our goal is to offer NO COST services to inform parent(s) on how to find quality child care.
Disclaimer Policy
The Child Care & Development Council of Oswego County does not endorse nor recommend any provider to parents and families. The selection of a child care provider is the family’s responsibility. A listing with the Child Care & Development Council of Oswego County does not assure quality care with any provider and the accuracy of the information provided by the provider.
Confidentiality Pledge
The Child Care & Development Council of Oswego County staff will adhere to confidentiality. All client data is safeguarded at all times and kept private. The information is only for use in providing our CCR&R services and statistical information to our funder.
CCR&R Service/Staff Complaints
The Child Care & Development Council of Oswego County strives to provide services to its customers in a professional manner, respecting the clientele we serve. If you feel that a Child Care & Development Council staff person has treated you inappropriately or you are not pleased with the service provided, we encourage you to share your concern with the Director, either by phone or in writing. All information received on a staff person is confidential. Contact the Director at 315.343.2344 x19 or the Child Care and Development Council of Oswego County , 157 West 1st Street Oswego NY 13126.
Commitment to Diversity
All customers shall have the same opportunities to apply for or access available services. This included the right to non-discrimination, and the right to non-harassment based on race, religion, national origin, handicap, age, sexual orientation or any other protective class. Further, every effort will be made to provide high quality, culturally sensitive services to all customers.
Any questions regarding the understanding or interpretation of these policies, please contact the Director (information provided above).
